Current Opportunity
Help Desk Technician
Tasks
- Install, maintain and repair electronic equipment
- Inspect and test electronic equipment and assemblies
- Complete work orders, test and maintenance reports
- Prepare cost estimates
- Provide customer service
Certificates, licenses, memberships, and courses
- A+ Certification
Computer and technology knowledge
- Device drivers
- Networking hardware
- Internet
- Desktop applications
- MS Office
- MS Windows
- Spreadsheets
Security and safety
- Driving record check (abstract)
- Driver’s validity license check
Transportation/travel information
- Valid driver’s license
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Current Opportunity
Office Clerk
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Certificates, licenses, memberships, and courses
- Familiarity with computers would be an asset
Computer and technology knowledge
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
Please forward your cover letter and CV to employment@bcom.ab.ca
No phone calls or faxes please